Pedido regulamentar

This page is a contact channel. It is not a licence certificate and not a list of permissions. Digital-asset products are treated differently across countries. You must not assume AlfaPairs, Alfa Ledger, or Alfa Nexus is authorised, exempt, or available in your jurisdiction because the website is reachable.

We do not copy another firm’s regulatory badges. If a product is licensed in a specific place, that will be stated on the relevant product or in a document we issue — not implied by this marketing site alone.

We take seriously requests from competent authorities, and bona fide legal notices, about our website, communications, or products.

Email contact@alfapairs.com with the subject “Regulatory request”. Include your name, organisation, authority or firm, the jurisdiction, what you need, a deadline if you have one, and a secure way to reply.

Do not send customer seed phrases, full card numbers, or unnecessary personal data belonging to third parties.

We aim to operate with clear risk disclosure, careful handling of personal data from this site, and a written complaints path. We implement access control and vendor discipline appropriate to a product company handling inquiries and software — not as a claim that we are a licensed bank or broker in every market.

Risk Warning, Privacy Policy, Client Agreement, Complaints, and Conflict of Interest are published in the footer of this website. Start there before requesting documents we have already posted.