Cumplimiento·Vigente desde 22 August 2026
Solicitud regulatoria
Para reguladores, asesores jurídicos y quien necesite un canal formal — no es un sustituto de alegar una licencia que no mostramos en este sitio.
El texto en inglés es la versión vinculante de este documento. El idioma que ha seleccionado sirve para leer el sitio. Si una traducción difiere, prevalece el inglés. Leer en inglés
1. Honest status
This page is a contact channel. It is not a licence certificate and not a list of permissions. Digital-asset products are treated differently across countries. You must not assume AlfaPairs, Alfa Ledger, or Alfa Nexus is authorised, exempt, or available in your jurisdiction because the website is reachable.
We do not copy another firm’s regulatory badges. If a product is licensed in a specific place, that will be stated on the relevant product or in a document we issue — not implied by this marketing site alone.
2. What we will help with
We take seriously requests from competent authorities, and bona fide legal notices, about our website, communications, or products.
- Information about how the marketing site operates.
- Routing a notice to the right internal owner for Ledger or Nexus.
- Clarifying that website research commentary is not personalised advice.
- Privacy requests that fall under our Privacy Policy.
3. How to write to us
Email contact@alfapairs.com with the subject “Regulatory request”. Include your name, organisation, authority or firm, the jurisdiction, what you need, a deadline if you have one, and a secure way to reply.
Do not send customer seed phrases, full card numbers, or unnecessary personal data belonging to third parties.
4. Our standards
We aim to operate with clear risk disclosure, careful handling of personal data from this site, and a written complaints path. We implement access control and vendor discipline appropriate to a product company handling inquiries and software — not as a claim that we are a licensed bank or broker in every market.
5. Public information
Risk Warning, Privacy Policy, Client Agreement, Complaints, and Conflict of Interest are published in the footer of this website. Start there before requesting documents we have already posted.
Estas páginas describen AlfaPairs como una empresa de productos. No son una licencia. Haga que un asesor jurídico las revise si necesita un contrato firmado.
Directo
contact@alfapairs.comPara privacidad, reclamaciones o avisos regulatorios.
Formulario de contacto